Retail Assistant

• We’re so proud to say that we are real Living Wage accredited. This means we will continue to pay well above the National Minimum Wage, so our pay rate is £13.45 per hour, with the opportunity for paid overtime (6 day working) during our peak periods.
  
• Fixed Term Contract from 05/09/26 - 23/10/26.
  
• Part-time working 24 hours per week over 3 days.
  

Made by adventure 

 PGL is shaping the next generation through extraordinary residential adventures. Our award-winning programmes help children discover the fun of being outdoors, promote wellbeing, develop character, and build real-world skills for life. Will you join the adventure? 

Make a difference as a Retail Assistant 

No visit to PGL is complete without a trip to the gift shop or social hub. A treasure trove of souvenirs, teddies and treats! Our retail areas are vibrant and welcoming… just like our Retail Assistants! From building creative displays, helping kids manage pocket money and practice maths skills, managing stock, restocking vending machines or serving drinks to our guests in our social areas… no two days are ever the same.

It’s busy work, but it’s never boring! 

Are you a PGL person? 

No experience needed, your character is what we value most. PGL people are: 

• Passionate about adventure and the great outdoors 
  
• Friendly people who flourish in team environments 
  
• Determined and resilient (peak periods are challenging) 
  

Above all, it’s our core values of FUN, SAFETY, QUALITY, INCLUSIVITY, TEAMWORK and RESPECT that unite us.

A place to thrive

No matter your background, ethnicity, age, neurodivergence or anything else … PGL is a place to be yourself, have fun, make lifelong friends and celebrate what makes you brilliantly unique. 

Fair pay and benefits for all 

• Happy holidays! On top of your annual leave, you’ll also get your birthday off and paid volunteering days to help worthwhile causes 
  
• 24/7 access to our Wellbeing Hub alongside our Employee Assistance Program  
  
• Access to our financial wellbeing platform for financial support if you need it  
  
• Training and mentoring programme, career pathways, aided development and qualifications in future seasons 
•  Big savings and exclusive perks at 100s of high street retailers, PGL discounted holidays and 20% discount in all our on-site shops 

We’re part of something bigger 

We’re proud to be part of PGL Beyond, a network of educational travel brands which empowers young people to explore, grow and thrive – through exceptional experiences that go beyond the classroom. Together, we’re making a difference. 

For a full Job Description and Personal Specification please click here. 

For any enquiries specific to this role please email resourcing@pgl.co.uk. 

We hire the best talent and value a diverse, inclusive team; so, we are dedicated to ensuring our application process is accessible to everyone and are happy to provide helpful adjustments to make it easier to complete. Simply email or call us with detail around the adjustments you need. However, our top priority is the safety of the guests on our centres. Therefore, all centre based employees and some specific Head Office employees must undergo an Enhanced criminal record check (known as DBS or PVG), which we pay for. You will need to provide a 5-year address history and ID (such as passport/birth certificate). Convictions related to violence, drugs, or safeguarding may affect your application. Not all convictions will disqualify you, as we assess each case individually. 

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