Resourcing Officer

Where: Ross-on-Wye

Contracted hours: Full-time

Job Type: Fixed Term

Pay: £25,200, Per Annum

Optional Accommodation: No

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  • 6 month fixed-term, full-time contract
  • Alton Court, Ross-on-Wye
  • Attractive salary of £25,200 per annum (pro-rata)

We are currently looking to appoint a Resourcing Officer to join a busy, dynamic department, responsible for meeting PGL’s staffing requirements.

It is crucial to ensure that PGL can attract, retain and develop staff across all departments. Resourcing Officers are responsible for the full range of recruitment, from vetting through to offer, ensuring our guests continue to receive the experience they expect at PGL.

Reporting to the Resourcing Team Leader, the successful applicant will concentrate on recruiting delivery and hospitality staff for a number of PGL centres alongside key administrative responsibilities. We are looking for a highly motivated, enthusiastic, efficient people person who works well under pressure, has excellent communication skills and has a fine attention to detail.


  •  Assessment and vetting of new and returning applicants;
  • Working closely with General Managers and centre People & Culture teams to discuss staffing requirements;
  •  Using relevant reports to ensure that staffing levels are achieved;
  • Conducting interviews to select the strongest candidates, making sure that they are placed in the most suitable role;
  • Proactive communication with candidates to ensure they have all the information that they require and that they have given us all the details that we need prior to them starting in their new role;
  • Contracting of successful candidates.

As a Resourcing Officer, you are responsible for ensuring that new applicants receive a positive experience from enquiry to interview, to arrival and beyond. As well as recruiting new staff, attending open days and exhibitions, you will also be responsible for communicating to and placing previous centre staff as well as regularly visiting centres.

Previous customer service and administrative experience would be an advantage, as would prior experience in an operational role within PGL. 


We are renowned for our personal development & investment in people, we are ready to support you in your career development, each step of the way! You’ll have all the training you need to be confident and successful in your role, be equipped with a personal development plan, and access to nationally recognised qualifications funded by PGL to give your career the very best start.

  • Happy holidays - time to recharge and enjoy time away from the workplace. You’ll also enjoy an extra day off on your birthday!
  • Investing in your future – with sector leading family friendly policies, a contributory pension and death in service cover
  • Good living, for less - access to big savings and exclusive perks that span a huge range of retailers and service providers. Plus
  • PGL discounted holidays and 20% discount in all our on-site shops
  • Take care of mind, body and soul - your wellbeing is top priority, so we’ve created a WELLBEING HUB for all our colleagues alongside access to health cash plans.
  • Smart saving, affordable borrowing – access to our financial wellbeing platform for financial support when you need it. This includes easy and affordable saving and borrowing directly from your salary, plus useful guides on how to effectively manage your money.
  • Doing good does you good - paid time-off to volunteer your time to worthwhile causes.

For a full Job Description and Personal Specification please click here.

For any enquiries specific to this role please email


PGL is committed to the principles of equality and diversity and welcome applicants from all sectors of the community. However, all PGL colleagues are required to undergo enhanced background checks (known as a DBS), which PGL will pay for. The DBS looks at criminal records, so if you have a conviction related to violence, drugs or safeguarding this could affect your application. You can find more information on DSB checks on the website here.

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