People and Culture Officer

Where: Northallerton

Contracted hours: Full-time

Job Type: Permanent

Pay: £33,000.00, Per Annum

Optional Accommodation: No

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  • Salary: up to £33,000 per annum
  • Home away from home - An accommodation & meal packages available (optional) at a generous rate with zero charge for bills or utilities. 

PGL and our People & Culture team have an exciting opportunity for a People & Culture Officer to join the team at Newby Wiske Hall in Northallerton. Newby is our newest centre; previously a police training centre, this historic 17th century country house opened its doors as a PGL activity centre in 2023 after a huge transformation.

Reporting to the Regional People & Culture Manager, the purpose of the role is to work in partnership with the Operations and central People & Culture teams to attract great people and ensure an engaging employee experience for all colleagues. You will allow for an opportunity of fun and development whilst championing colleague welfare and wellbeing.


  • Provide expert advice and direction to centre leadership and management teams regarding people policies and procedures
  • Partner centre management teams to resolve employee relations concerns
  • Be a wellbeing champion providing advice and encouraging colleagues to manage their own mental and physical health
  • Collaborate with department managers to plan a positive colleague arrival and departure to the Company
  • Create and lead a social calendar of events
  • Foster a great relationship with the central Resourcing team
  • Upskill and train management teams in people management and payroll practices


Previous people management experience or working in an advisory HR or People & Culture role is essential, as well as holding a CIPD Level 5 HR qualification (or equivalent) or be prepared to work towards. You will have experience in advising and partnering line managers in employees relations cases, providing professional advice as well as a good knowledge of employment law. You will have strong organisational skills with the ability to meet deadlines and be IT literate in Word and Excel. You should have experience of delivering training and should hold or be prepared to work towards Recruiting Safely, Health and Safety qualification (at least Level 2 and First Aid at Work).


We are renowned for our personal development & investment in people, we are ready to support you in your career development, each step of the way! You’ll have all the training you need to be confident and successful in your role, be equipped with a personal development plan, and access to nationally recognised qualifications funded by PGL to give your career the very best start.

  • Happy holidays - time to recharge and enjoy time away from the workplace. You’ll also enjoy an extra day off on your birthday!
  • Investing in your future – with sector leading family friendly policies and a contributory pension
  • Good living, for less - access to big savings and exclusive perks that span a huge range of retailers and service providers. Plus PGL discounted holidays and 20% discount in all our on-site shops
  • Take care of mind, body and soul - your wellbeing is top priority, so we’ve created a WELLBEING HUB for all our colleagues alongside access to Employee Assistance Program, cycle to work scheme and health cash plans
  • Smart saving, affordable borrowing – access to our financial wellbeing platform for financial support when you need it. This includes easy and affordable saving and borrowing directly from your salary, plus useful guides on how to effectively manage your money.
  • Doing good does you good - paid time-off to volunteer your time to worthwhile causes.

For a full Job Description and Personal Specification please click here.

For any enquiries specific to this role please email

PGL is committed to the principles of equality and diversity and welcome applicants from all sectors of the community. However, all PGL colleagues are required to undergo enhanced background checks (known as a DBS), which PGL will pay for. The DBS looks at criminal records, so if you have a conviction related to violence, drugs or safeguarding this could affect your application. You can find more information on DSB checks on the website here.

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