Night Support Team Leader

Where: Woodbridge

Contracted hours: Full-time

Job Type: Permanent

Pay: £28,470.00, Per Annum

Optional Accommodation: No

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Take your career to the next level as a Night Support Team Leader

  • Permanent, full-time contract
  • Earn up to £28,470 per annum + excellent benefits

Join our team as a Night Support Team Leader and help us deliver enriching experiences to our guests at our buzzing activity centre Bawdsey Manor, located in the stunning Woodbridge!

THE ROLE 

Reporting to the Guest Care Manager, you will be responsible for creating a comfortable, safe and secure environment throughout the night, and leading our Night Support Assistants as required.

Your responsibilities will include regular patrols of the centre grounds, prompt and efficient resolution of guest issues and complaints, and ensuring accurate record-keeping of accidents and incidents. You will also actively seek opportunities to improve centre presentation and compliance, promote positive health and safety behaviours, and support our environmental policy.

IS THIS YOU?

We are searching for someone with excellent customer focus and teamwork skills, who is also a confident decision maker and effective leader of people. Ideally you’ll have previous experience working with children/young people in a night support role, however this is not essential as full training will be given. We can also provide the necessary First Aid at Work training required for this position.

If you are passionate about creating a safe and enjoyable environment for our guests and colleagues alike, we want to hear from you!

 THE PACKAGE 

We are renowned for our personal development & investment in people, we are ready to support you in your career development, each step of the way! You’ll have all the training you need to be confident and successful in your role, be equipped with a personal development plan, and access to nationally recognised qualifications funded by PGL to give your career the very best start.

  • Happy holidays - time to recharge and enjoy time away from the workplace. You’ll also enjoy an extra day off on your birthday!
  • Investing in your future – with sector leading family friendly policies and a contributory pension
  • Good living, for less - access to big savings and exclusive perks that span a huge range of retailers and service providers. Plus PGL discounted holidays and 20% discount in all our on-site shops
  • Take care of mind, body and soul - your wellbeing is top priority, so we’ve created a WELLBEING HUB for all our colleagues alongside access to Employee Assistance Program and cycle to work scheme.
  • Smart saving, affordable borrowing – access to our financial wellbeing platform for financial support when you need it. This includes easy and affordable saving and borrowing directly from your salary, plus useful guides on how to effectively manage your money.
  • Doing good does you good - paid time-off to volunteer your time to worthwhile causes.

 

For a full Job Description and Personal Specification please click here.

 

For any enquiries specific to this role please email thomas.parry@pgl.co.uk. 

 

PGL is committed to the principles of equality and diversity and welcome applicants from all sectors of the community. However, all PGL colleagues are required to undergo enhanced background checks (known as a DBS), which PGL will pay for. The DBS looks at criminal records, so if you have a conviction related to violence, drugs or safeguarding this could affect your application. You can find more information on DBS checks on the gov.uk website.